Customer Success Story
Customer Success Story
Customer Success Story
How Quecan Increased revenue with faster onboarding times
Learn how Quecan transformed their credit operations, reducing application processing time by 80% while maintaining rigorous standards.
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80%
Average Revenue Growth
From weeks to minutes
80%
Average Revenue Growth
From weeks to minutes
80%
Average Revenue Growth
From weeks to minutes
5-8
Hours Saved per Application
Through automation
5-8
Hours Saved per Application
Through automation
5-8
Hours Saved per Application
Through automation
10X
Return on Investment
Within first year
10X
Return on Investment
Within first year
10X
Return on Investment
Within first year
100%
Customer Satisfaction
Improved experience
100%
Customer Satisfaction
Improved experience
100%
Customer Satisfaction
Improved experience
About Quecan Distribution
Based in Montreal, Quecan Distribution has been a cornerstone of wholesale distribution since 1983, serving a diverse network of independent stores across the region. With an annual revenue of $30 million, they've built a reputation for reliability and excellence in distribution services. In recent years, Quecan has embarked on an ambitious digital transformation journey, focusing on modernizing their customer onboarding processes and streamlining internal operations to better serve their growing customer base.
About Quecan Distribution
Based in Montreal, Quecan Distribution has been a cornerstone of wholesale distribution since 1983, serving a diverse network of independent stores across the region. With an annual revenue of $30 million, they've built a reputation for reliability and excellence in distribution services. In recent years, Quecan has embarked on an ambitious digital transformation journey, focusing on modernizing their customer onboarding processes and streamlining internal operations to better serve their growing customer base.
About Quecan Distribution
Based in Montreal, Quecan Distribution has been a cornerstone of wholesale distribution since 1983, serving a diverse network of independent stores across the region. With an annual revenue of $30 million, they've built a reputation for reliability and excellence in distribution services. In recent years, Quecan has embarked on an ambitious digital transformation journey, focusing on modernizing their customer onboarding processes and streamlining internal operations to better serve their growing customer base.
Key Challenges
The problems Convoy Supply faced with their previous solution
Manual ERP Setup
Time-consuming process of manually setting up new customers in the ERP system
Manual ERP Setup
Time-consuming process of manually setting up new customers in the ERP system
Manual ERP Setup
Time-consuming process of manually setting up new customers in the ERP system
PDF Dependencies
Territory Sales Reps struggled with managing applications and coordinating with the credit team
PDF Dependencies
Territory Sales Reps struggled with managing applications and coordinating with the credit team
PDF Dependencies
Territory Sales Reps struggled with managing applications and coordinating with the credit team
Reference Verification
Time-intensive vendor and banking reference verification procedures
Reference Verification
Time-intensive vendor and banking reference verification procedures
Reference Verification
Time-intensive vendor and banking reference verification procedures
71%
Faster Onboarding
Reduced from 7 days to 2 days
71%
Faster Onboarding
Reduced from 7 days to 2 days
71%
Faster Onboarding
Reduced from 7 days to 2 days
100%
Digital Process
Elimination of paper forms
100%
Digital Process
Elimination of paper forms
100%
Digital Process
Elimination of paper forms
Real-time
ERP Integration
Automated customer setup
Real-time
ERP Integration
Automated customer setup
Real-time
ERP Integration
Automated customer setup
The Solution
The Solution
The Solution
Modernizing Credit Operations with NetNow
How NetNow transformed Quecan's operations
Digital Applications
Easily accessible digital credit application form with automated validation
Digital Applications
Easily accessible digital credit application form with automated validation
Digital Applications
Easily accessible digital credit application form with automated validation
ERP Integration
Direct integration with ERP system for automated customer setup
ERP Integration
Direct integration with ERP system for automated customer setup
ERP Integration
Direct integration with ERP system for automated customer setup
Automated References
Digital bank references with detailed cashflow analysis and automated trade references
Automated References
Digital bank references with detailed cashflow analysis and automated trade references
Automated References
Digital bank references with detailed cashflow analysis and automated trade references
The Results
The Results
The Results
Transformative Business Impact
The implementation of NetNow delivered significant improvements across Ashby Lumber's credit operations.
Faster Processing
5-8 hours saved per application
80% reduction in processing time
Instant trade reference collection
Faster Processing
5-8 hours saved per application
80% reduction in processing time
Instant trade reference collection
Faster Processing
5-8 hours saved per application
80% reduction in processing time
Instant trade reference collection
Business Impact
10X return on investment
Reduced exposure to bad debt
Improved customer satisfaction
Business Impact
10X return on investment
Reduced exposure to bad debt
Improved customer satisfaction
Business Impact
10X return on investment
Reduced exposure to bad debt
Improved customer satisfaction
Risk Management
Better credit decision accuracy
Reduced exposure to bad debt
Enhanced compliance
Risk Management
Better credit decision accuracy
Reduced exposure to bad debt
Enhanced compliance
Risk Management
Better credit decision accuracy
Reduced exposure to bad debt
Enhanced compliance

“NetNow's simple-to-use platform has made our onboarding process significantly faster. We can now open up credit accounts within 24hrs, without cutting any corners or taking large risks."
Samad Bhimani
Chief Operating Officer, Quecan Distribution

“NetNow's simple-to-use platform has made our onboarding process significantly faster. We can now open up credit accounts within 24hrs, without cutting any corners or taking large risks."
Samad Bhimani
Chief Operating Officer, Quecan Distribution

“NetNow's simple-to-use platform has made our onboarding process significantly faster. We can now open up credit accounts within 24hrs, without cutting any corners or taking large risks."
Samad Bhimani
Chief Operating Officer, Quecan Distribution
Trusted by







Working with the NetNow team has been an incredibly refreshing and positive experience. Their dedication to customer service is unmatched—they truly go above and beyond to ensure their solutions meet our needs and exceed our expectations.
Thomas Hogan • VP of Finance, Ashby Lumber
Ready to modernize your credit process?
Sign up for a free trial of our platform today!
Trusted by







Working with the NetNow team has been an incredibly refreshing and positive experience. Their dedication to customer service is unmatched—they truly go above and beyond to ensure their solutions meet our needs and exceed our expectations.
Thomas Hogan • VP of Finance, Ashby Lumber
Ready to modernize your credit process?
Sign up for a free trial of our platform today!
Trusted by







Working with the NetNow team has been an incredibly refreshing and positive experience. Their dedication to customer service is unmatched—they truly go above and beyond to ensure their solutions meet our needs and exceed our expectations.
Thomas Hogan • VP of Finance, Ashby Lumber
Ready to modernize your credit process?
Sign up for a free trial of our platform today!
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© 2025 NetNow. All rights reserved.