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How a Building Materials Distributor saved thousands of hours with NetNow

Michael K.

3rd Generation Owner

Building Materials Distribuitor

Michael's family-owned business is a reputable distributor of building materials in the Pacific Northwest region, serving contractors and builders with a wide array of products ranging from lumber and plywood to roofing materials and insulation. With a legacy of over 60 years, they have established themsleves as a cornerstone of the construction supply chain, boasting a large inventory, a fleet of delivery vehicles, and a customer-centric approach that has earned them a loyal customer base. Their commitment to quality service and extensive product range has positioned them as a key player in the booming construction market of the Pacific Northwest.

Problems they were facing

The company's paper-based credit application system was inefficient and error-prone, causing delays and customer dissatisfaction. The slow processing times hindered cash flow and the company's ability to compete in a digitizing market.

How NetNow helped

NetNow's cloud-based platform modernized the credit process with online applications, automated credit checks, and quick decision-making. This digital transformation led to faster service, reduced errors, enhanced risk management, and allowed the business to grow without proportionally increasing its administrative workforce.​

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